
Learning Objectives
After reading this chapter, students will be able to identify the importance of listening in a variety of situations, including but not limited to public speaking, business ventures, and personal lives. Students will also be able to identify ways to improve their listening skills.

This section introduces the concept of listening.
This section explores the styles of listening and the styles of listeners.
This section explores the styles of listening and the styles of listeners.
This section provides useful tips to improve our listening skills.
This section discusses how to help your audience listen and how to listen when you are in the audience.
Review Questions
1) How is listening important in your personal life?
2) What are the three definitions of listening? What do they have in common?
3) Is hearing listening? Is listening hearing? How are they similar? How are they different?
4) When you are focusing on a sound and acknowledge the sound has taken place, you are what?
5) When someone is listening to see if the information is correct or not, what style of listening are they using?
6) When may be an appropriate time to listen empathetically?
7) If a person is interested in maintaining positive relationships, what style of listener could they be?
8) What are some barriers that inhibit you when listening?
9) When a person isn't sure what someone is talking about, the barrier they are experiencing is what?
10) When someone is appearing to be attentive but not comprehending a message they are doing what?
11) Why does listening involve silence?
12) When you listen for enjoyment what are some things you should do?
13) What do you do to help you listen more intently?
14) What is paraphrasing and how does it help you become a better listener?
15) Why is an organized message important when trying to get an audience to listen?
16) How can practicing your speech improve your audience's listening skills?
17) What are some items you should listen for when you are an audience member?